Your building process

We know that building a new home is easier and more enjoyable when you know what to expect. 

We believe in being clear and candid on the process ahead of you, and this guide will step you through every stage of the entire building process - from the first steps to the finishing touches on your new home, and beyond.



Plantation Homes display centre is your first address for new home inspiration, showcasing the best of what we can do; a reflection of the quality and style we build each and every day. With seven display centres, including three World of Homes experience centres located in premium locations across South East Queensland, you can immerse yourself in a world of creativity, lifestyle and quality as you explore features, options, inclusions and upgrades that will become the foundation of your new home vision.


Call your preferred display centre to make an appointment and take the opportunity to chat one-on-one with a Plantation Homes New Home Consultant. They will assist you with choosing a home design and will take you on a personalised walk through of our display homes to assist with the preparation and presentation of your sales quotation.


A refundable deposit* is required to secure the current listed base house price and promotional offer (if applicable). The initial deposit for all knock down rebuild and acreage projects is $2,500* and $1,500* for all other building projects.


Your New Home Consultant will book you in for your Inspiration Session, held in our Plantation Design Studio located in our Springwood head office, where you will discover how the colour selection appointment and process works.


Your New Home Consultant will confirm and review your land information and applicable site requirements, as well as finalise any plan or design changes and pricing queries. Please ensure all structural changes are finalised
with your New Home Consultant during this appointment and your façade has been selected.

*The deposit is refundable for the first 30 days from the initial deposit (if no funds have been spent).
*After 30 days the deposit becomes non-refundable.


The next appointment is to complete your sales paperwork.

A soil report, contour survey and preliminary site inspection are ordered (if access to your land is available). The total of all deposits paid covers our external and internal expenses involved in undertaking these steps, therefore your deposit becomes non-refundable at this stage. 

Once complete, your paperwork will be submitted for review and acceptance. A Customer Service Representative is appointed, and you will be booked in for your colour selection and tender appointment.


Whether you know exactly what you want for your interior style or are yet to discover it, you’ll have everything at your fingertips at your Colour Selection Appointment at our Plantation Design Studio, located at our Springwood head office. You will have a professional Interior Design Stylist to assist you during your appointment.

Allow approximately 34 hours for single storey homes and approximately 6 hours for double storey homes.

Appointments are available Monday to Friday only.

You will also be provided with some preliminary information to help you to prepare for your Electrical Appointment which will take place at Contract Stage.

Plantation Design Studio opening hours:

Tuesday to Thursday
Open for browsing
10:00am – 4:00pm

Inspiration Sessions (By Appointment Only)
9:00am to 11:00am

Open for browsing
11:00am to 2:00pm



This is when all of your planning, information, quotes and payments come together in one place for your review and final sign off.

Your Tender incorporates all of your selections so far including your façade choice, catalogue options, variations, colour selection upgrades and site costs. You will also be presented with your preliminary drawings which include your site plan, floor plan and external elevations.

There are no further changes permitted after your Tender is signed.

Appointments are available Monday to Friday, taking approximately 4 hours for a single storey and a full day for double storey homes.


Once you sign and accept your Tender, a further non-refundable payment of $1,500 is required in order to prepare your final contract documentation, which will include a set of drawings*.

The Tender sign off also means that your covenant application can be processed through your developer, if applicable.

*Payment of the non-refundable deposit does not amount to a license fee for the drawings. In no circumstances does Plantation Homes license its plan. All design sketches and drawings of your new home Initials Date are subject to copyright and only Plantation Homes can construct a home in accordance with them.



Now is the time for your Electrical Appointment. 

This appointment is held in our Plantation Design Studio and is your opportunity to sit with our specialised Electrical Consultant to add additional lights, light fittings, security systems, fibre optic wiring, datapoints, home theatre provisions and other such items.

Please note, your Electrical Appointment will occur on the same day as your Contract Appointment.


Your Contract documents have now been prepared including a personalised version of the industry standard HIA New Home Contract, finalised Tender, and contract plans, which are now ready for you to sign.

Upon signing your building contract, you will be required to pay a balance of 5% of your total contract value minus the initial deposits you have already paid, as set out in the Plantation Homes progress payment schedule.



Now that the Building Contract is signed and your first progress payment made, we can submit the application of your full building approval. please note building approval can take 4-8 weeks. 

Now is also the time to organise your formal finance approval through your lender if required.


Whilst we wait for the building and finance approvals, we will finalise your construction drawings and complete the final allocations on your file. This will include you receiving your final plans and colour selection for sign off prior to commencing on site.

You can commence preparing for site start by providing Plantation Homes with the following:
• Finance approval letter from your lender
• Confirmation of land ownership via a rates notice or settlement statement
• A clear site including removal of debris and/or trees where required
• Any additional documents requested from your Customer Service Representative


We require progress payments as per the Plantation Homes progress payment schedule. This differs slightly to the HIA payment schedule that specifies 5% deposit and 15% at base stage. We have changed this so you have your money in your pocket longer.

There are 6 payments, totalling 100%.

Deposit – 5% (minus the initial deposits you have already paid)
Base – 15%
Frame – 20%
Lock up – 25%
Fix – 20%
Completion – 15% (in addition to any variation orders)



Now is the time for Plantation Homes’ construction team to take the lead and do what we do best.

The next section will define the main stages of construction for you, and outlines some of the things which may take place during each stage.


Your block of land will be prepared and ready to build on, with temporary fencing installed, site excavation, and underground connections laid. Base stage is complete once the concrete slab is poured.

Upon completion of base stage, a 15% progress payment is due.


This is when your dream home really starts to come to life. All walls are marked out in accordance with your final drawings and construction of walls, windows and door frames, and roof trusses begin.

Frame stage is complete once the frame is completed, inspected and approved by a qualified Building Surveyor.

Upon completion of frame stage, a 20% progress payment is due.


This is a significant milestone as it’s when we’re able to effectively ‘lock up’ your home. Brickwork, wall cladding, roofing and insulation are all installed. Temporary external doors may be hung and fixed into position in order to ensure the security of your home.

Upon completion of lock up stage, a 25% progress payment is due.


This is where we begin fixing everything into position. We will complete all internal plaster architraves and skirts, and cabinets and cupboards to your kitchen.

Upon completion of fixing stage, a 20% progress payment is due.


The focus shifts to the inside of your home during this stage, and you will see your colour selections come to life. Whilst we paint your home, we willinstall tiles, benchtops, shower screens, mirrors and door furniture. We will fit off all plumbing and electrical connections.


Move-in day is soon approaching! Your Customer Service Representative will book in your New Home Presentation two weeks ahead of the completion of your home. On this day, you will meet with a Plantation Homes representative who will present your new home to you demonstrating its features and functions. At the time of your New Home Presentation you will be able to settle on site and receive your keys should you have your final payment ready.

Upon completion of your home, the final progress payment of 15% is due, along with any additional variations ordered.

Congratulations! Your brand new Plantation home is complete, and ready for you to move in.



Now that you have settled into your brand new home, it is time to commence with Plantation Homes’ industry leading aftercare program. 

We have a commitment to quality at every step of your new home build, which is supported by a 12 month maintenance period. We understand that in Queensland your home will experience a vast variety of affects as four seasons come andgo, which is why we allow your home to settle over 12 months. A team member from our Quality Assurance team will contact you at approximately eleven months after settlement to book in a suitable time to assess your home.

Should you wish to have your 12 month maintenance inspection brought forward, please contact our team by email or phone.

Beauty meets quality craftsmanship at Plantation Homes, which is why we confidently and proudly stand by our work, even after you have moved in. Each and every home that we build also comes with a 50 year structural guarantee*, so that your home is protected from structural defects that may arise. This demonstrates our commitment to giving you peace of mind, knowing that you have made the right decision in choosing to build with Plantation Homes.

Our guarantees and support

With over two
decades of experience,
our guarantees and support are unrivalled in Brisbane and Greater Queensland.

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