Our commitment to you

When you decide to build with Plantation Homes,
we take that decision seriously.

Your home will forever be a representation of our service and work ethos, construction quality and designer craftsmanship, which is why we are dedicated to giving you everything you need to build your beautiful new home.

You are our absolute priority – before you build, while you build and after you build, which is why our inspirational display centres exist with a team of specialists, why we clearly lay out the contract and tender process and why we are upfront with pricing, including more as standard and being transparent about upgrades.

At Plantation Homes, we will look after you from start to finish, and for many years after. As simple as it sounds, our philosophy is all about you.

Honesty

Honesty lets you know where you stand, see what’s achievable and create an inspirational and realistic outcome. That’s why honesty is upheld in every aspect of the Plantation Homes experience, from the homes we build, the prices we list and the customer services we provide. Valued in every corner of our business, from our workplaces
and display homes to our brochures and conversations, we believe honesty is central to a mutually positive building experience.

Transparency

From what you see on display, to what you hear in appointments with Plantation Homes, we’re all about sharing what we know and being as transparent as possible. This carries across our procedures and timeframes, to our pricing, inclusions, upgrades and warranties. Our team of professionals will always be on hand to offer advice and support throughout your building journey.

Delivery

With over two decades of experience and as Queensland’s most awarded builder, we are determined to continue offering a timely and efficient building process without compromising on our superior quality and craftsmanship. This promise is acknowledged through our award-winning home designs and displays, and is consistently upheld throughout our homes, guarantees and service.

Support

We value our customers, our suppliers and each other, which is why we pride ourselves on our personalised support that is receptive and responsive. Throughout the entire home build and beyond, our experienced professionals offer knowledge and peace of mind, mirrored by our industry leading 50 Year Structural Guarantee,
comprehensive Customer Care Program and quality 12 month maintenance period.

Our guarantees and support

With over two
decades of experience,
our guarantees and support are unrivalled in Queensland.

Find out more
  • structural guarantee-white
  • industry experience-white
  • extended maintenance-white
  • quality assurance-white
  • 25 million raised-white